TRAI orders mandatory adoption of 1600-series numbers by banks, fin services, insurance firms

IANS | November 19, 2025 3:58 PM

New Delhi, Nov 19 (IANS) The Telecom Regulatory Authority of India (TRAI) on Wednesday issued a direction mandating the last dates by which adoption of the ‘1600’ numbering series should be completed by entities in the Banking, Financial Services and Insurance (BFSI) sector, and government organisations to clearly distinguish their service and transactional calls from other commercial communications.