Civil services have to improve for better governance (Column: Spy's Eye)
There is a widely shared view that the All India Services, which provided the 'steel frame' of governance in a democratic India, granting Constitutional autonomy to the state administration, particularly on the police front, are failing to deliver because of a declining decision-making ability of its officers, their smugness arising from notions of total employment security and inadequacy of parameters used for evaluating their performance.